ScrollBar missing in Design Mode

Hi Everyone, I have noticed that in the last couple of weeks the vertical scrollbar is missing when you jump into design mode to add or edit widgets. I have tried on multiple machines and the issue persists. Wondering if anyone else has seen this issue arise and can suggest any workarounds. Arrow keys do not work, I have reset browser settings, using latest version of Chrome. Any other ideas are welcome.

Thanks,

-david

Interesting you should mention, I just tried to look at this and my design mode seems broken.

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Same issue, I can’t scroll on the design page. This seems to be a new issue since yesterday. Has something changed/broken? This needs to be fixed right away, as we cannot update our reports.

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Yup, something has broken.
In Dark and Light mode my page just blanks after loading records.
Restarted browser, same thing.

I suggest send a ticket via Autodesk Support and make sure to tick Yes to the question:
Does this issue severely impact your productivity or your teams productivity?

So it can get escalated quickly.

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Post Purchase Support --> Help Using My Software --> ShotGrid --> Create Case

Contact support here:

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FYI:

Issue has been identified as a bug and internally logged as severe.

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Exactly. End of month and End of Quarter and we cannot run reports here either.

It’s being worked on with urgency by the ShotGrid team :slight_smile:

What reports can you not create if you can’t acces design mode?

I have yet to test this but it seems there is a fix for the page blanking issue.

Yeah it seems to be all back to normal for me at least, just took a browser-level refresh

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Awesome, thanks for confirming! :slight_smile: