Hi ShotGrid community,
You asked, we listened. Effective immediately, we have reopened the Legacy ShotGrid Support Portal (Zendesk) for a limited time. We realize how valuable these discussions with support are, and all your previous tickets are available to view in a read-only format. The intent is to utilize the Legacy Portal as an archive resource. So during this time, please take steps to capture any necessary ticket information as soon as possible.
New support tickets will still need to be filed through the Autodesk Support Portal. The legacy ShotGrid Support Portal is not active and is not being monitored.
Thank you for your feedback and patience through this transition!