Hi ShotGrid fam ,
We recently transitioned our documentation from our old support platform to the Autodesk Knowledge Network. Unfortunately, most of the existing links throughout the community that were based on our old platform are now redirecting to the main Support and Learning page and are not a direct link to the topics new home. The reason we link to this page is that it is the best destination providing links to the most common areas that you need help from: our documentation sites, YouTube channel, Developer Docs, and how to contact support. But with this transition, things can be a bit disorienting, especially when trying to visit a link from the plethora of knowledge that we have on this lively community site!
That said, let me share a few pointers on where you can find things in the new structure, and I hope this is helpful:
- This main landing page includes common links visited, like links to developer and RV docs. It also reflects more closely how things were structured on our old support site. This is a good page to bookmark.
- Support and Learning
- Developer Documentation
- Where to find Release Notes
We are considering updating links in the community, or at least prioritizing updating those most commonly referenced. In the meantime, please reach out here if you need any help finding a topic, and I’m happy to help! Reply here, or tag me in another thread where the link is presented, and I’ll be happy to jump in and help. I pretty much have the mappings memorized, so please do not hesitate to reach out .