Hello,
We’ve completed the migration of one of our Shotgrid site since 2 weeks for the new system and everything worked fine. But we’re experiencing an issue since the latest Shotgrid Desktop app update that was pushed this morning.
Before, the Desktop app pop up to sign in was the web one to sign in with the Autodesk account (seems correct since we migrated the site), everything worked fine.
But since this morning the default sign-in window for our migrated site is the old one (Shotgrid login/password).
Therefore the log-in fails and ask the user to setup its personal access token.
If we setup the token for the artist, we’re able to log-in but it looks that it’s not the expected behavior, we should log in through the Autodesk web ui.
We’re running CentOs7 and here are the detailed versions of our current Desktop app
Edit: Log-in seems to work fine with a Shotgrid Desktop app v1.5.5
Let me know if I missed something or if there is something we can do to force the new web based sign-in from Autodesk.
Thanks,
Quentin