Hi there ShotGrid Support! Our team is having issues opening Shotgrid Desktop App after the app had auto-updated today on Jan 10 9:30 AM AEST [image] It is tracebacked to the framework tk-framework-desktopstartup and im not sure if this is due to the new Python 3 only support update from now on. …

We got burned by this as well. Our temp solution was to isolate the v2.1.12 tk-framework-desktopstartup and use SGTK_DESKTOP_STARTUP_LOCATION env var pointed at that folder.

Shotgrid Desktop App wont load after Jan 10 update

Ricardo_Musch January 10, 2023, 6:20pm 9

Seems to have been fixed:

1 Like

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Shotgrid Desktop App wont load after Jan 10 update

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