Problem with Maya launching as a shotgrid website instead as Maya (when clicked on Maya logo from Shotgrid)

Hi there! One of the users (and the only one) in my organization has a very strange issue when launching Maya from Shotgrid it never launches as Maya, it just opens a shotgrid website. Maya does open as Maya directly, so Maya itself works fine.

He tried uninstalling/reinstalling Shotgrid, editing environment variables for windows 10 to accept Maya/Shotgrid, and clearing shotgrid caches. None worked so far, so I’m not sure what is going on. I’m hoping anyone here understand what is happening?

I’d verify their Maya path vs the expected Windows path for Maya defined in the Software page under the Admin menu

1 Like