Trying to migrate our account to the new autodesk login.
Unfortunatly, i’m getting this error:
“Your account’s e-mail address is not in the allowlist set by your administrator”
I’m one of the administrator…
Thx.
Hi @DMidas
Does anyone else have access to the site ?
You likely enabled the email domain allow-list, with a list that did not include all the domains of your users.
Have another admin toggle the feature off (or add your email domain) in Site Prefs -> Security
If no on other admin has access to the site, you will need to open a support request.
Please ensure to indicate what is the ShotGrid site URL.
-Patrick