Major Downtime - Database Maintenance

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FPTR Support Announcement

On Saturday December 28th PST, our database servers will undergo a major upgrade. During this downtime, all hosted sites will experience maintenance. This maintenance is mandatory and non-negotiable for all sites.

Maintenance Window

Saturday December 28th PST

Maintenance Window: December 28 2024, 6pm PST to December 29 2024, 6am PST (12 hours)

Expected Downtime: December 28 2024, 6pm PST to December 29 2024, 12am PST (6 hrs)

FAQ

Why are we proceeding with this change?

  • Upgrading our database will allow us to benefit from the latest performance improvements.
  • This upgrade will allow us to reduce future downtime required for database maintenance.

Is there anything I need to prepare before this maintenance occurs?

  • Although it’s not required, we recommend that you stop your automation scripts prior to the maintenance. No other action is required on your side.
  • After the maintenance, FPTR should work as before, and no changes to your scripts, tools, or FPTR pages will be required.

Where can I follow the progress of the operation?

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Is it saturday

On Saturday December 28th 2024, our database servers will undergo a major upgrade.

or sunday?

Maintenance Window: 2024-12-29T02:00:00Z→2024-12-29T14:00:00Z (12 hours)

Expected Downtime: 2024-12-29T02:00:00Z→2024-12-29T08:00:00Z (6 hrs)

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Thank you for the feedback. The Database maintenance will happen on Saturday 28th PST. I’ve just changed the announcement to avoid confusion.

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Hello,

The first message still mentions 2 different dates, which is confusing.

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Corrected the dates to use absolute time, as automatic timezone adjustment creates more confusion than clarity.

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6

Thanks!

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