Major Downtime - Database Maintenance - Dec 31, 2022

Major Downtime - Database Maintenance

ShotGrid Support Announcement

On Saturday December 31st 2022, our database servers will undergo a major upgrade. During this downtime, all hosted sites will experience maintenance. This maintenance is mandatory and non-negotiable for all sites.

Maintenance Window

Saturday December 31st

Maintenance Window: 2022-12-31T13:00:00Z→2023-01-01T01:00:00Z(12 hrs)
Expected Downtime: 2022-12-31T13:00:00Z→2022-12-31T19:00:00Z(6 hrs)


Why are we proceeding with this change?

  • Upgrading our database will allow us to benefit from the latest performance improvements.
  • This upgrade will allow us to reduce future downtime required for database maintenance.

Is there anything I need to prepare before this maintenance occurs?

  • Although it’s not required, we recommend that you stop your automation scripts prior to the maintenance. No other action is required on your side.
  • After the maintenance, ShotGrid should work as before, and no changes to your scripts, tools, or ShotGrid pages will be required.

Where can I follow the progress of the operation?

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