Is the transcoding service not working today?

Hey all,

I put in a support ticket but thought I would also ask here: is anyone else experience transcoding delays on the site? Started for us at around 2:00pm-ish EST. The site indicates that all is well, but that’s not what we’re experiencing currently; everything since the aforementioned time is sitting as though the transcoding service is down.

1 Like

Having the same issue since 11:35am PST

We had the same issue. Status site has been updated and new transcoding jobs are working fine. But the jobs from yesterday never completed so we have bunch of “transient” thumbnails :confused: