Inbox never loads

Some of my users are having issues loading their Inbox on ShotGrid. It hangs on the loading circle forever. I can’t figure out any connections between users that have this issue (maybe about 25% of users). Any thoughts?

Hi Stavernia,

We seem to be having the same issue. Did you manage to find a fix?

You could check the browser dev tools console for clues.

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Hey Callum,

if you don’t manage to find any hints from the web console then I would suggest making a ticket to Sg Support so things can get looked into from the backend.