I’m an Admin on our SG worksite.
We have a HumanUser who was created back in 2019 by someone else, with an incorrect work email address, and whose name was also misspelled. They’ve been working here since then, and there’s all sorts of SG event history under that HumanUser.
Even though I’m an Admin, I don’t seem to be able to change the name or email anywhere in the web UI – it keeps telling me that those fields are “not editable in this context”. When I check the individual permissions on these fields it tells me that I should be able to edit them as an Admin.
With the Autodesk ID & 2FA changes implemented, this HumanUser can’t log in (they have created an Autodesk ID under their correct work email address).
Does anyone have any suggestions? (Asking here first if I’m missing a simple web UI solution before diving into trying to resolve this on the SG API side)