Cant load custom packages with RV_SUPPORT_PATH

RV
1

Hello,
I am trying to update my RV version from 7.7.1 to 2022.3.1. I add custom packages with RV_SUPPORT_PATH, these worked fine in the previous versions, but now this error is there on launch and prevent my custom tools to be loaded (I am importing fileseq, but this shouldn’t be an issue):

/softwareLocal/rv/linux/Rv2022.3.1/python2/lib/python2.7/site-packages/shiboken2/files.dir/shibokensupport/__feature__.py", line 142, in _import return original_import(name, *args, **kwargs) 
ImportError: No module named fileseq
ERROR: python module myTool could not be imported

Since i need to use python 2, I updated the env var RV_PYTHON2 . I’ve tested lots of updates on env var to fix this, it does not seem to help. Is there something else that needs to be updated for the 2022.3.1 version to work with custom packages?
Thanks

2

Hi @chsarb,

I would recommend you open a support ticket with the full console output, the environment variable you set, and the custom package so we can look closer at the problem.

From what I can see, because fileseq is not in the python path, myTool cannot be initialized.

Thanks!