Cannot Login to ShotGrid Desktop

Hi everyone,

We have a workaround for the blank white login page. It seems to be due to an OpenGL/Qt issue.

One of my colleagues has mentioned that once in a while they need to have the user turn off GPU acceleration on their machine.

So the steps would be:

  1. Sign Out of the SG Desktop
  2. In a terminal, type : export QTWEBENGINE_CHROMIUM_FLAGS="--disable-gpu"
  3. In that same terminal, start the SG Desktop : /Applications/Shotgun.app/Contents/MacOS/Shotgun
  4. you should be able to login to your site with the Web browser, and not get a white page

Hopefully this will handle this issue, until we have a version of the SG Desktop with a different Qt build.

-Patrick