Hello,
since about a week or so I have experienced on multiple separate ShotGrid sites that ocassionaly page loads (for example loading a Published file detail page) the page loads just as grey (see screenshot). refreshing it will usually fix it and load the details page properly.
Can confirm. I saw it in our studio as well. Had it maybe 4 times during the last two weeks.
Cheers,
Fabian
The next time this happens, could you please take a screenshot of the web console ?
Any messages there may help us understand the issue.
-Patrick
Web console?
From the View → Developer → JavaScript Console menu
Thanks! Will do!
Hi @patrick-hubert-adsk !
Just happend again as I clicked on a link to see the detail page from a published file.
Here is the console output:
Our users have been noticing the same thing. It appears to happen around deploy times, but that’s just anecdotal evidence I’ve been able to gather from folks at this point. A log out and in again tends to resolve the issue.
Yes exactly the same, usually loading a detail page for something liek a PublishedFile or a Event Log
@brandon.foster
Since ShotGrid did a maintenance update around this time that could also be the case for me here.
I do not need to log out though, simple page refresh does the trick.
Hi @patrick-hubert-adsk !
No I did not. Pretty pressed with stuff atm. Maybe @Ricardo_Musch wants to create one? If so, feel free to add me to it. Will add more info if this issue pops up again.
Cheers,
Fabian
Hi @Fabian
I would strongly suggest that you open a ticket. This is outside of my current field of responsibilities, and waiting on me to have a look is not optimal.
-Patrick
Hi @patrick-hubert-adsk !
I submitted a ticket. Let’s see how it goes. Thanks for your help anyway! 
Cheers
Haha I literally just submitted a case too just now.
Have added the link to this post.
Is anyone still having these issues? Because I am…
