Adding an operating system for existing project

Pipeline Integrations
1

Hi, we are using centralized configs and are adding Linux support for existing projects.
However, there seem to be some difficulties with filesystem configuration.

We already

  • added the corresponding roots to roots.yml
  • added a linux path in the pipeline configuration, install_location.yml, etc.
  • added linux paths for Software entities

Now Shotgun desktop starts successfully, but when trying to launch a program we get:

TankError: Could not create folders on disk. Error reported: Critical! Could not update Shotgun with folder data. Please contact support. Error details: API batch() request with index 0 failed.  All requests rolled back.
API create() CRUD ERROR #6: Create failed for [Attachment]: Path /mnt/cache/btltest3 doesn't match any defined Local Storage.

Likewise, when trying to run tank folders and other commands, the same error is printed.

I believe we have added linux paths in all places necessary. Is this a matter of synchronizing the database?

tank synchronize_folders prints among other things

- The path is not associated with any Shotgun object.

which is sort of confusing.

2 Likes
2

Hi Mois,

did you also add your Linux path in your Local storage in Shotgun?
It is under Shotgun Site Preferences --> File Management.

Cheers,
Francis

5 Likes
3

Thank you @mathurf that was it! This sort of looks like default fields for what is already in the Pipeline Configuration.
Now on to the next step :slight_smile:

2 Likes
4

Yes they look pretty similar :slight_smile:
They represent mostly what is in your project roots.yml file while Pipeline Configuration paths represent what is in your project install_location.yml file.

3 Likes
5

Great, thanks for the clarification.

1 Like