Just wanted to note that if you get a (new) user login failure on Shotgrid Desktop with a message about there not being a valid oxygenid then this will be because the account hasnt been invited to the Shotgrid Autodesk Migration.
I fixed it by sending out invites to those new users and have them go trough the process to link their account.
I believe that this is a bug that should have been fixed with the release 8.26.0.8068 on Monday June 14th
The intent has always been to allow ShotGrid desktop users to be able to authenticate with their original credentials during the migration period.
That being said, the intent of the migration period is to ensure that all of your users transition to an Autodesk Identity account.
-Patrick
Yeah it would be nice if those users automatically get a Autodesk ID invitation
Patrick,
I have Shotgrid users that are having this issue right now. We are on 8.27.0.8297 where people using SG Desktop get the UserCredentialsNotAllowedForOxygenAuthenticationFault.
How do I fix this?
Mark
Hi @mdthielen
This post may prove useful: Shotgrid Desktop update broken sign-in to migrated sites - #4 by mathurf
In short : you need an update of the tk-core
-Patrick