Software entities icons not being shown in new project

I just setup a new project and config.
When I load into the project in the desktop app all of the icons for software entities that have been uploaded to the thumbnail field aren’t showing up in the launcher.
They just have the red rocketship icon. If I go into a previous project all of the icons show up there.

Is there something that needs to be done to get the icons to work.
The icon for the project itself shows up just fine and any icons that are distributed as part of a tk-engine are also working. It just the software entities that point directly to an exe or python tool that aren’t working.

A different user was missing icons for the previous project that I still see icons for.