RV - launching playlist issues

I’m having lots of problems launching RV on my mac. If I use 2021.1.0 and launch the browser, I get an error saying “This site can’t be reached” and if I try RV 7.9.2 my “play all shots” or “Play selected shot” buttons are missing. Is there anything I need to do to fix this?

I can also see that a lot of threads are not being replied here. Do I need to open a ticket instead?

I’ll open a ticket