No module named QtWebKitWidgets

Pipeline Integrations
1

Hello everyone,
i am currently trying to install the substancepainter engine from this git:

I know that this is not officialy supported by Shotgun, but maybe someone can help me with an error occuring. When I open substance painter the engine is constantly trying to reconnect to the shotgun server. The only striking log line is the following:

[2796 DEBUG sgtk.core.util.qt_importer] Unable to import module ‘QtWebKit’: No module named QtWebKitWidgets

I found out that QtWebKit got deprecated but I also know that the substance engine should work with the latest SG-Core and Substance versions. Did someone maybe already encountered that problem and could help me with some tips?

Still I do not really know, if the error message has anything to do with the engine not working.

Thank you very much in advance, any help would be appreciated
Jonas

2

I doubt that warning is the issue, certainly from a Toolkit perspective, we’re just logging that we couldn’t import it and include it in the PySide/PyQt wrapper, but we don’t use it so unless this engine is doing something specifically with it, that shouldn’t be the problem.

When you say reconnect what is it showing?

3

Looping in @Diego_Garcia_Huerta for visibility. :slight_smile:

4

Thanks @philip.scadding
The Log in Substance keeps repeating those two lines:

[Plugin - shotgun_bridge] Shotgung engine | Shotgun Substance Painter Engine connection was lost. Reconnecting...
[Plugin - shotgun_bridge] [DEBUG] Shotgun engine | Starting tk-substancepainter engine with params: "..../python.exe" "...tk-substancepainter/v1.2.1/startup/bootstrap.py"

UPDATE: The reason was that I used an older engine version for some reason, after the update to 1.2.2 the integration works again. Thanks again for the help!