Error when playing rv on shotgun

RV
1

We are testing to use the shotgun pipeline.

I uploaded it to the shotgun without transcoding the mov file.
And I played the mov file uploaded from the shotgun.

However, an error message is output.

ERROR: _processInfoFields: exception: “No field named ‘sg_department’”

Artist department has been assigned.

Didn’t enter because there is no department field when uploading, is there any other problem?

Happy new year!

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2

Hi @nareineru,

What RV version are you using?

Happy new year!

Loney

4

Thanks Loney for picking it up.

Hi @nareineru I have a ticket thread with you with regard to “disable auto-transcoding”. How about we work on the error in that thread?

Cheers,
Ben

5

I’m having the same error with regular transcoded by shotgun versions.

The problem is Shotgun does not longer comes with the sg_department field by default in Versions, so you either delete it from shotgun_fields_config_standard.mu or add it as a field to your versions.

Providing that this field is no longer a default one for versions, shouldn’t the plugin for RV come with this field as “optional” and not required? Is actually a way to do this in the shotgun_fields_config_standard.mu ? For compatibility with projects who has them and the ones who don’t?

This other post is related to this:

Thanks a lot in Advance!

7

Hey folks,

I appreciate you pain with this issue!

We’re tracking it in our backlog and we’re aware of it, so please hang in there.

Thanks,
Alexa

1 Like