Launching RV from Shotgun results in blank RV

When I launch RV from Shotgun -> Play in RV, RV session opens up blank, without an error in Window -> Console. What’s going on?

This seems related to a change we’ve made in RV 7.3.0. From RV 7.3.0+, the default Shotgun integration is Screening Room.

Unfortunately, there are 2 places to enable/disable screening room: Shotgun site preferences AND RV plugins. The unfortunate part about it is that Screening Room and SG Review communicate with Shotgun differently, and when there’s a mismatch of packages, you won’t be able to play back media from Shotgun.

Here’s an article on how you can fix it: