I feel like the Note feed is analogous to other modern note streams. There are a couple standardized features that the current iteration is missing and also one surprising old feature for the legacy review.
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You should be able to reply to notes in Creative Review
Yes, you can jump to the note in the Flow site and then reply, but this is clunky for the same reasons that people don’t want to jump to Flow simply to edit the note. Moreover, the replies should organize the responses to a particular note. Say you have 50 notes, and you want to reply to note #3, then your new note will be #51 and have no visual connection to #3. In other words, the current Note feed just make one long list of notes in the order they were created. Sadly, this feature already existed in Legacy Review and has somehow not made the migration yet.
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@ tagging
Users should be able to @tag people in notes. This is so ubiquitous in currently messaging/social media apps and other tracking software such as Atlassian that I’m surprised this is not in there yet. I mean it simply means when someone types "@” in the note, present the list of persons on that project and filter as the user types. Then the person is either following that note/entity or gets an inbox notification or both.
Perhaps you could also @ tag another note to link one conversation to another related one.
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emoticon support
Yes, hilarious right? But it’s used all the time in Slack at my work. The problem with notes is that at some notes are real feedback and some are clarification questions or positive feedback. Separating those two types from creating note tracking noise is another issue. But an emoticon is often used simply to confirm something or to give positive feedback WITHOUT having to generate an entire note entity for that.
So say I want to currently say….”Good job, keep going”. I can make that note…and now it’s a official thing that has status and is tracked. And with enough of those, it looks like there’s a higher note count than there really is. Is someone really going to go through and close all those informal notes? Experience tells me that they won’t. So it’s much more direct and less “official” to simply allow emoticons, where a “checkbox” or “thumbs up” or whatever will communicate the same message with far less overhead.