Creative Review - Annotations start with a straight stroke

[alfonso]

Hello,

When using annotations on the Creative Review page we are noticing that the draw input is not being captured correctly at the very beginning resulting in a straight line whenever the pen starts to touch the screen. This occurs on both Mac and Windows devices using Wacom tablets (we’ve tried with a couple Cintiqs 22HD as well as on an Intuos Pro M) and even using the mouse itself, with the same outcome.

There are also some places that the line stops being processed smoothly halfway through and becomes jagged as well

This is very frustrating to our supervisors, and they have asked to return to the legacy player for the time being.

Thanks.

[ElliottStewart]

Hey alfonso,

Thanks for posting regarding this issue. We’ve logged this as an internal Jira ticket and we’ll have a developer take a look.

Thanks so much

[ElliottStewart]

Hey Alphonso,

We’ve investigated and this is related to a known issue that’s being worked on. We’ll have a fix for this in one of our upcoming releases. We’ll notify when it specifically is released.

Thanks