Cant obtain rv license , shotgun url not recognised

[gorbz]

recently our work url is not being authenticated by rv , when user add url the next login page is not appear we get error is:

Your file couldn’t be accessed

developer.api.autodesk.com refused to connect

ERR_CERT_AUTHORITY_INVLAID

[Ricardo_Musch]

What version of RV are you using?

[Ricardo_Musch]

Or maybe this could have something to do with it?

[Bug] No such site exists

Hi Alfonso! We had this same issue with our site a bit ago. According to SG Support this is the issue: ShotGrid team was able to identify an error stemming from a recent Mac OS update that introduced a regression within the “libcurl library” that ShotGrid Create uses to contact the ShotGrid servers. Applying an Environment variable has allowed users to bypass this error and authenticate ShotGrid Create while we wait for Apple to release a fix within an upcoming Mac OS update. The environment v…

[gorbz]

we are linux based