Advanced Project Setup : Error

Pipeline Integrations
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1

I am trying to setup up a new project but getting an error after running the advanced project setup wizard through SG Desktop app & from command line using the tank setup_project --force command. It is also taking too much time to run the setup & to show an error, it’s like have to
wait around 2 hours to see the error.

Following below steps to setup the configuration.

1 - Create new project in SG web app

2 - Open the project in SG Desktop app

3 - Right click in project & select advanced project setup

4 - Select Primary storage

5 - Select configuration folder

6 - Run Setup

Also, I have tried re-run the advanced project setup by removing pipeline configuration & tank name, again getting same error in Desktop app & from command line.

Project_Setup_Error
Project_Setup_Error1567×1005 107 KB

2

It’s trying to copy a file that does not exist, or to a directory that does not exist (the message is cut off so not sure).
Something might be wrong with the cached tk-multi-workfiles2 app.
If you could refresh the cache somehow - have a look at the tank command, and then reinstall with
tank cache_apps
The second possibility is that the parent directories where you want to clone the project configuration do not exist.

3

@mmoshev - Thank you, will try with tank command and try to install it. Parent directories are there on project configuration.

4

This now fixed by sg support team.

Now using the distributed configuration for project.

Thank you all for support.

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