About ProRes Mov submit problem!

Hello RV Shotgun team:
I make a prores qt movie from nuke 10, and try to submit to shotgun from RV.
Shotgun can see a new version, but don’t have mp4 been submit to shotgun on the web?
Anything wrong with prores mov?

Best!
Jimmy

Hi Jimmy!

Are you using the submit tool within RV to create your Version? If so, which release of RV are you using, and on what OS?

Hello Brandon :slight_smile:
Yes! I use submit tool within RV!
My RV version is 7.6.1 on win10 OS.

Best!
Jimmy

Thanks, Jimmy. We’ll probably need to inspect the media directly. Could you send the details to support@shotgunsoftware.com (links to Versions, submission methods) and we’ll start digging in?