What is Shotgrid Support Account?

One day, a Shotgrid Support account has been created.
Even if I delete this account, it will continue to be created.

What is Shotgrid Support Account?

This is required for Autodesk updates to schema and entities

Hi @rocket

Please do not delete this account : it does not consume any seat on your site and is required to provide support to clients.

That account has existed on your site before you or any other users have been added to the site. You have seen it appear because its name was changed recently from Shotgun Support to ShotGrid Support and the People page default filter was not updated to filter the new name. If you look at the filter, you will see that it still mentions Shotgun support.

One easy solution for you : update the filter.

This was an unfortunate oversight on our part.


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