I’m just dipping my toes in to the SG Jira Bridge and just wanted to confirm my observations that notes added to an Issue in Jira won’t be synced to SG with the out-the-box configuration? It looks like you can only sync note edits back to SG.
If that’s the case, was there any reason why that wasn’t implemented?
Can you give any pointers how to get that working?
I know it is possible but as you know it’s not out of the box. The bridge doesn’t have any idea how to differentiate between a task becoming a JIRA ticket and a note becoming some different type of JIRA ticket. A decision was made to only sync Shotgrid tasks with JIRA tickets in the basic bridge. However I have seen this implemented by a third party developer. I’d reach out to them if you are interested but they definitely had an integration that included notes to JIRA: