Outlook Email to Shotgun Ticket

Flow Production Tracking
1

Has anyone attempted to connect Outlook to Shotgun for ticket creation using a script?

For example, if a user sends an email to support@contoso.com, it would be forwarded to Shotgun to create a ticket.

I’ve contacted their support, and they mentioned it’s achievable using Outlook Power Automate and the Shotgun API (script).

Since I’m not very proficient with Power Automate, I’m curious if someone in the community has successfully implemented this.

2

I dont use power automate really but something like that is for sure achievable with the api.

I remember some project that achieved the same with the Github api by creating an email catcher and using it to allow communication from emails to be added as replies on Github Issues and similarly replies on Github issues would be sent back as emails.