Has anyone attempted to connect Outlook to Shotgun for ticket creation using a script?
For example, if a user sends an email to support@contoso.com, it would be forwarded to Shotgun to create a ticket.
I’ve contacted their support, and they mentioned it’s achievable using Outlook Power Automate and the Shotgun API (script).
Since I’m not very proficient with Power Automate, I’m curious if someone in the community has successfully implemented this.