A user can launch Nuke 13.0.3 via tk-nuke v0.14.1 and Desktop, but the Shotgrid menu is missing. The same launcher works for everyone else.
After some digging it turns out that pickle.dumps in core.python.tank fails with the umlaut in his name.
pickle.dumps("ö")
In [30]: pickle.dumps("ö")
---------------------------------------------------------------------------
UnicodeDecodeError Traceback (most recent call last)
<ipython-input-30-b11ebd35d121> in <module>
----> 1 picklek.dumps("ö")
/projects/SG_CONF/xxx/install/core/python/tank/util/pickle.py in dumps(data)
44 # See https://docs.python.org/2/library/pickle.html#pickle.HIGHEST_PROTOCOL
45 # Decode the result to a str before returning.
---> 46 return six.ensure_str(cPickle.dumps(data, **DUMP_KWARGS))
47
48
/projects/SG_CONF/xxx/install/core/python/tank_vendor/six.py in ensure_str(s, encoding, errors)
897 s = s.encode(encoding, errors)
898 elif PY3 and isinstance(s, binary_type):
--> 899 s = s.decode(encoding, errors)
900 return s
901
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xf6 in position 1: invalid start byte