Ssl certificate verification error

I’m running into consistent issues trying to upload video to shotgun via API. The studio I work at recently upgraded to Maya 2022, but have stayed on python 2.7 for the time being.

Anytime i try to set up an instance of shotgun_api3.Shotgun, i run into this error:
Error: SSLHandshakeError: file D:\depotM\Tools\Source\python\dcc_shared\shared\ line 1087: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)

I’ve tried the steps outlined in this link:
Fixing the SSL: CERTIFICATE_VERIFY_FAILED issues with the Python API - SG Developer (

as well as this link:
SSL error when uploading version through API - Pipeline Integrations - Community @ ShotGrid (

and can confirm the scripts searching for teh cacerts.text file are indeed finding that file. however, the error still persists and i’m unsure of how else to debug.

was wondering if there was something i was missing?

thank you!

1 Like

Check that the SG Python API version is at least 3.0.39

welp, that was definitely it. could have sworn i verified, but i prob missed something along the way. updated to most recent version just to make sure, and it’s workin fine now.

sorry for that oversight and thank you very much for the help!