Shotgrid doesn't transcode files from Deadline

[StephenScollay]

Heya, I was having a similar issue previously and it was to do with some certificates and AWS. Hard to say if it’s the same thing but the pertinent forums posts are here:

Deadline > Shotgun: AuthenticationFault

CERTIFICATE_VERIFY_FAILED error on Windows

Hi, We’ve received reports of some users experiencing issues uploading and downloading media from Amazon with the Python API in the last few days on Windows. This issue manifests itself by the Python API raising the following error message: shotgun_api3.shotgun.ShotgunFileDownloadError: Failed to open https://xxx.shotgunstudio.com/file_serve/attachment/xyz <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1108)> It appear…