Hi Bonnie,
I’m glad to hear you’re getting farther on this. The “Sync In Jira” field is not an out of the box field and you need to add it to the task entity yourself. There are a few other fields you will need to add as well.
Try going to this step in the quick start guide and make sure the fields are all set up correctly. If you need help setting up new fields, you can follow the steps here.
One more thing to keep in mind: When you’re adding a field to Shotgun make sure you’re using the Display Name from the table in the instructions. SG adds the sg_ part to the field name automatically.
