HumanUser Detail pages are not loading!

ShotGrid
1

I’m sure more than one site is having the issue, and maybe all sites ?

image
image1029×597 12 KB

Can see the following error with the browser console:

shotgun.1a4cde0a4ab6e6a32886.js:2 Uncaught TypeError: Cannot read properties of null (reading 'dom')
    at SG.Widget.PageTitle._render_identity_seat_count_information (shotgun.1a4cde0a4ab6e6a32886.js:2:10765642)
    at SG.Widget.PageTitle.render_widget (shotgun.1a4cde0a4ab6e6a32886.js:2:10763985)
    at SG.Widget.PageTitle.render (widgets_378d18d385e3d39e6ebc525b843f8c11.js?1681497227:1:6511)
    at SG.Widget.Canvas.Page.render_widget (widgets_378d18d385e3d39e6ebc525b843f8c11.js?1681497227:34:21883)
    at SG.Widget.Canvas.Page.render (widgets_378d18d385e3d39e6ebc525b843f8c11.js?1681497227:1:6511)
    at SG.Page.render_root_widget (base_33b693a35fe9af5ff5e4944a6516c134.js?1681497222:37:1925)
    at sg_page_bootstrap (base_33b693a35fe9af5ff5e4944a6516c134.js?1681497222:18:14249)
    at 7660:63:13
    at Ext.util.Event.fire (ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2:21607)
    at B (ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2:22112)
_render_identity_seat_count_information @ shotgun.1a4cde0a4ab6e6a32886.js:2
render_widget @ shotgun.1a4cde0a4ab6e6a32886.js:2
render @ widgets_378d18d385e3d39e6ebc525b843f8c11.js?1681497227:1
render_widget @ widgets_378d18d385e3d39e6ebc525b843f8c11.js?1681497227:34
render @ widgets_378d18d385e3d39e6ebc525b843f8c11.js?1681497227:1
render_root_widget @ base_33b693a35fe9af5ff5e4944a6516c134.js?1681497222:37
sg_page_bootstrap @ base_33b693a35fe9af5ff5e4944a6516c134.js?1681497222:18
(anonymous) @ 7660:63
fire @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2
B @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2
O @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:1
load (async)
(anonymous) @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:1
addListener @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:1
A @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2
onDocumentReady @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2
(anonymous) @ ext_4d1234604a5afdda966e66ca84f3960b.js?1681497215:2
1 Like
2

Ha!

Just got the official email xD

2 Likes
3

Thanks for the flag! It happened to our Company too!

4

Hello ! Same problem for us :

image
image1914×960 14.2 KB

Thank you for the link :wink: