Help logging in to Shotgun Desktop

Howdy. (sorry to be a bug) I can’t log into my Shotgun Studio. I don’t know my "name", and I don’t know my “user” name. see below… How can I fix this? Thank you!! Job

Hi @JobMartin,

I branched this off into a new topic so it’s easier to find if someone has the same question.

Site Name

This will be your Shotgun site URL—the same site you sign into in the browser.


The User is the Login you have set on your Shotgun site. So that will be listed on the People page as the “Login” field, or in your Account Settings (same “Login” field).

Did that help do the trick?