Adobe engine crashing on long operations

CGSoup · January 21, 2021, 10:54pm

I upped the SHOTGUN_ADOBE_RESPONSE_TIMEOUT from 300 (5 minutes) to 900 (15 minutes) here…

shotgunsoftware/tk-framework-adobe/blob/0d8b4e314a42e65bdb503ba3254b20aca98bac73/python/tk_framework_adobe/adobe_bridge.py#L94


class AdobeBridge(Communicator):
    """
    Bridge layer between the Adobe product and Shotgun Toolkit.
    """
    # Backwards compatibility added to support tk-photoshop environment vars.
    # https://support.shotgunsoftware.com/hc/en-us/articles/219039748-Photoshop#If%20the%20engine%20does%20not%20start
    SHOTGUN_ADOBE_RESPONSE_TIMEOUT = os.environ.get(
        "SHOTGUN_ADOBE_RESPONSE_TIMEOUT",
        os.environ.get("SGTK_PHOTOSHOP_TIMEOUT", 300.0,),
    )
    SHOTGUN_ADOBE_HEARTBEAT_TIMEOUT = os.environ.get(
        "SHOTGUN_ADOBE_HEARTBEAT_TIMEOUT",
        os.environ.get("SGTK_PHOTOSHOP_HEARTBEAT_TIMEOUT", 0.5,),
    )
    def __init__(self, *args, **kwargs):
        super(AdobeBridge, self).__init__(*args, **kwargs)
        self.logger.debug(

That seemed to help a lot. Best I could tell it was just plain giving up after 5 minutes.
Still wondering why I did not raise it even higher…

Daniel