ModuleNotFoundError (No module named 'shotgun_api3.lib.six.moves')

Hello everyone.

I’m totally new to python and API, so my question might be trivial to some.
I followed this tutorial by Autodesk in youtube to setup the environment:

Setting Up Your Environment with the Python API - YouTube

There were some hiccups in setting things up, but I managed to get until step [4:42] (in the video), where the video shows a sample script test.

When I ran the same code in my environment, it returned an error saying:

Exception has occurred: ModuleNotFoundError
No module named 'shotgun_api3.lib.six.moves'
  File "C:\Users\kxxx\python-api\shotgun_api3\", line 36, in <module>
    from .lib.six.moves import map
  File "C:\Users\kxxx\python-api\shotgun_api3\", line 11, in <module>
    from .shotgun import (Shotgun, ShotgunError, ShotgunFileDownloadError, # noqa unused imports
  File "C:\Users\kxxx\python-api\", line 3, in <module>
    import shotgun_api3
ModuleNotFoundError: No module named 'shotgun_api3.lib.six.moves'

I wonder what went wrong, and I have no clue on how to solve this issue.
May I ask anyone here for help to show me in the right direction on how to fix this?

Thank you in advance,

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What version of python are you using?

Given that pretty much everyone has migrated to Python 3, I guess the dependency on six should be removed gradually.

I’ve seen this issued before on Python 3.12, thats why I asked.

Please keep in line with the VFX reference platform when choosing the python version.
The shotgun_api3 library is compatible up to 3.10 and possibly 3.11 atm.

Following the instructions and links given in the tutorial, I am using python 3.11.7.

Please use Python 3.10.
The api is not yet fully compatible with 3.11.

You should aim to follow the VFX reference platform for development:

Hope that helps :slight_smile:

i see. ok i will try to change to 3.10. thank you!

1 Like