# \#login **URL:** https://community.shotgridsoftware.com/tag/login/372.md [Latest](https://community.shotgridsoftware.com/latest.md) · [Categories](https://community.shotgridsoftware.com/categories.md) · [Tags](https://community.shotgridsoftware.com/tags.md) --- ## [Important Security Notice Regarding Multi-Factor Authentication](https://community.shotgridsoftware.com/t/important-security-notice-regarding-multi-factor-authentication/19168)
**Author:** [@Guillaume](https://community.shotgridsoftware.com/u/Guillaume)\ **Replies:** 0\ **Last updated:** [August 21, 2024, 6:53pm UTC](https://community.shotgridsoftware.com/t/important-security-notice-regarding-multi-factor-authentication/19168 "2024-08-21T18:53:09Z")
NOTE: This notice is not related to any security incident Autodesk has experienced, but we are providing this information as a courtesy to you as an Autodesk customer. Autodesk has noticed a recent increase in threat ac… --- ## [SG Desktop SSO login window not remembering preferences](https://community.shotgridsoftware.com/t/sg-desktop-sso-login-window-not-remembering-preferences/16293)
**Author:** [@kporangehat](https://community.shotgridsoftware.com/u/kporangehat)\ **Replies:** 6\ **Last updated:** [January 5, 2023, 9:18pm UTC](https://community.shotgridsoftware.com/t/sg-desktop-sso-login-window-not-remembering-preferences/16293 "2023-01-05T21:18:22Z")
We use SSO with Okta at WBA. Whenever I sign in with SG Desktop, the login flow never saves any of my preferences. My username, my preference for sending a push notification for Okta, nothing. So I have to do it all agai… --- ## [Account Login Issue](https://community.shotgridsoftware.com/t/account-login-issue/15221)
**Author:** [@Sean\_Callinan](https://community.shotgridsoftware.com/u/Sean_Callinan)\ **Replies:** 1\ **Last updated:** [April 22, 2022, 1:05pm UTC](https://community.shotgridsoftware.com/t/account-login-issue/15221 "2022-04-22T13:05:09Z")
I have a student who exists in ShotGrid but is unable to log in. He has re-set his Autodesk account password several times but keeps coming back to an error message saying the account does not exist. He tried creating a … --- ## [Confusing behavior: Autodesk login and ShotGrid login](https://community.shotgridsoftware.com/t/confusing-behavior-autodesk-login-and-shotgrid-login/13212)
**Author:** [@mmoshev](https://community.shotgridsoftware.com/u/mmoshev)\ **Replies:** 4\ **Last updated:** [August 17, 2021, 3:25am UTC](https://community.shotgridsoftware.com/t/confusing-behavior-autodesk-login-and-shotgrid-login/13212 "2021-08-17T03:25:56Z")
We encountered a strange and frustrating thing with ShotGrid authentication. If you login on the Autodesk website, then the ShotGrid login is limited to only that account. Trying to sign out and back in again, you are a… --- ## [Autodesk account migration for legacy/deactivated users](https://community.shotgridsoftware.com/t/autodesk-account-migration-for-legacy-deactivated-users/12681)
**Author:** [@nico.vandenbosch](https://community.shotgridsoftware.com/u/nico.vandenbosch)\ **Replies:** 11\ **Last updated:** [August 6, 2021, 1:05am UTC](https://community.shotgridsoftware.com/t/autodesk-account-migration-for-legacy-deactivated-users/12681 "2021-08-06T01:05:58Z")
W/regard to the Autodesk account migration, we’re just informed by our SG contacts that existing active users will simply be asked to activate an AD account and will be seamlessly migrated across. Legacy users that a… --- ## [Sudo as user for SG Desktop](https://community.shotgridsoftware.com/t/sudo-as-user-for-sg-desktop/13095)
**Author:** [@mdthielen](https://community.shotgridsoftware.com/u/mdthielen)\ **Replies:** 1\ **Last updated:** [July 30, 2021, 8:41am UTC](https://community.shotgridsoftware.com/t/sudo-as-user-for-sg-desktop/13095 "2021-07-30T08:41:43Z")
Is there a way to sudo as a user for SG Desktop with the new Autodesk ID integration? I would like an easy way to debug as different permission roles, projects assigned, and so on. Thanks, Mark --- ## [Hybrid authentication mode broken with legacy two-factor authentication enabled](https://community.shotgridsoftware.com/t/hybrid-authentication-mode-broken-with-legacy-two-factor-authentication-enabled/12628)
**Author:** [@hendricks](https://community.shotgridsoftware.com/u/hendricks)\ **Replies:** 0\ **Last updated:** [June 9, 2021, 11:24pm UTC](https://community.shotgridsoftware.com/t/hybrid-authentication-mode-broken-with-legacy-two-factor-authentication-enabled/12628 "2021-06-09T23:24:44Z")
It would appear that you have to disable the old Two-Factor authentication to allow users to continue to log into using the legacy shotgrid method. At the login page the “Sign in with Autodesk ID” button works as expect… --- ## [Getting CERTIFICATE\_VERIFY\_FAILED when using Shotgun Desktop on a local Shotgun site](https://community.shotgridsoftware.com/t/getting-certificate-verify-failed-when-using-shotgun-desktop-on-a-local-shotgun-site/10466)
**Author:** [@jfboismenu](https://community.shotgridsoftware.com/u/jfboismenu)\ **Replies:** 0\ **Last updated:** [October 20, 2020, 12:13pm UTC](https://community.shotgridsoftware.com/t/getting-certificate-verify-failed-when-using-shotgun-desktop-on-a-local-shotgun-site/10466 "2020-10-20T12:13:07Z")
Hi, When using a local install of Shotgun, this error can arise in two scenarios: when logging in Shotgun Desktop when downloading media from the Toolkit AppStore This problem usually arises because you’ve configured… --- ## [Standardization of SSO implementation](https://community.shotgridsoftware.com/t/standardization-of-sso-implementation/9825)
**Author:** [@zoe.glynn](https://community.shotgridsoftware.com/u/zoe.glynn)\ **Replies:** 3\ **Last updated:** [September 5, 2020, 12:36am UTC](https://community.shotgridsoftware.com/t/standardization-of-sso-implementation/9825 "2020-09-05T00:36:47Z")
Shotgun has brought its support for SSO into line with the expected responsibilities of a Service Provider under the SAML2 protocol. This means that it will no longer initiate an additional pop-up window, which was used…