# SSL\_Connect verify failed

**URL:** <https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640>\
**Category:** Webhooks\
**Created:** [May 12, 2020, 5:39pm UTC](https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640 "2020-05-12T17:39:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Jimmy\_Marrero](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/jimmy_marrero/32/2641_2.png) [@Jimmy\_Marrero](https://community.shotgridsoftware.com/u/Jimmy_Marrero)\
**Post date:** [May 12, 2020, 5:39pm UTC](https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640/1 "2020-05-12T17:39:51Z")

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Hi everyone,  
I am testing out the webhooks feature but getting the following error. I have the verify ssl checkout off.

Has anyone else experienced this?

SSL\_connect returned=1 errno=0 state=error: certificate verify failed

```auto

```

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**Author:** ![bouchep](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/bouchep/32/93_2.png) [@bouchep](https://community.shotgridsoftware.com/u/bouchep)\
**Post date:** [May 13, 2020, 2:43am UTC](https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640/2 "2020-05-13T02:43:54Z")

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Hi @Jimmy_Marrero, welcome to the Shotgun forums!

The Webhook you’ve setup communicates with your endpoint via HTTPS (the URL you specified in the webhook is HTTPS)?

If so, is the certificate for the target server self-signed? What kind of certificate do you have?

It looks like our Webhooks mechanism might be having a hard time verifying your server’s certificate for encryption.

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**Author:** ![Jimmy\_Marrero](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/jimmy_marrero/32/2641_2.png) [@Jimmy\_Marrero](https://community.shotgridsoftware.com/u/Jimmy_Marrero)\
**Post date:** [May 13, 2020, 4:04am UTC](https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640/3 "2020-05-13T04:04:57Z")

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Hello @bouchep, thank you for getting back so soon.  
I actually do have a self-signed certificate. I have been reading that that might be causing the issue. Is it safe to assume that this might be it?

Thanks

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**Author:** ![bouchep](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/bouchep/32/93_2.png) [@bouchep](https://community.shotgridsoftware.com/u/bouchep)\
**Post date:** [May 14, 2020, 12:13am UTC](https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640/4 "2020-05-14T00:13:07Z")

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Yeah, I’m pretty sure that’ll be the problem. Because the certificate is self signed we won’t be able to validate it up to a trusted root certificate and the SSL connection won’t be able to be established.

You’ll either need to use a certificate that can be validated or use `HTTP` (no `S`). The latter might be ok for some testing if you have a firewall which whitelists our IPs in front of your endpoint but I wouldn’t go to production with that. For production I’d strongly suggest a certificate.

You might want to check into [Let’s Encrypt](https://letsencrypt.org/).

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**Author:** ![DavidA](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@DavidA](https://community.shotgridsoftware.com/u/DavidA)\
**Post date:** [September 30, 2025, 8:35pm UTC](https://community.shotgridsoftware.com/t/ssl-connect-verify-failed/8640/5 "2025-09-30T20:35:08Z")

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Most web clients allow you to add additional trusted certs - could something like this be implemented for FPT webhooks? If not, this is going to be a problem with our firewall setup.