# Resource Planner not working?

**URL:** <https://community.shotgridsoftware.com/t/resource-planner-not-working/18385>\
**Category:** Flow Production Tracking\
**Tags:** resource-planning\
**Created:** [February 5, 2024, 7:54pm UTC](https://community.shotgridsoftware.com/t/resource-planner-not-working/18385 "2024-02-05T19:54:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MClementson](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/mclementson/32/3911_2.png) [@MClementson](https://community.shotgridsoftware.com/u/MClementson)\
**Post date:** [February 5, 2024, 7:54pm UTC](https://community.shotgridsoftware.com/t/resource-planner-not-working/18385/1 "2024-02-05T19:54:51Z")

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Our resource planner is suddenly not showing data per department. The overview shows usage, but each department is now empty. Any thoughts?

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**Author:** ![Ricardo\_Musch](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/ricardo_musch/32/405_2.png) [@Ricardo\_Musch](https://community.shotgridsoftware.com/u/Ricardo_Musch)\
**Post date:** [February 5, 2024, 10:57pm UTC](https://community.shotgridsoftware.com/t/resource-planner-not-working/18385/2 "2024-02-05T22:57:21Z")

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I can’t replicate your issue on my sites.

Did you change any permission sets or department settings recently?

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<div class="post-metadata">

**Author:** ![Ricardo\_Musch](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/ricardo_musch/32/405_2.png) [@Ricardo\_Musch](https://community.shotgridsoftware.com/u/Ricardo_Musch)\
**Post date:** [February 5, 2024, 11:01pm UTC](https://community.shotgridsoftware.com/t/resource-planner-not-working/18385/3 "2024-02-05T23:01:47Z")

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However this may be of influence:

> **[Service Degradation - ShotGrid](https://status.shotgridsoftware.com/incidents/d09c6y3nnl4s)**
>
> ShotGrid's Status Page - Service Degradation - ShotGrid.