# Permissions bug or greyed out

**URL:** <https://community.shotgridsoftware.com/t/permissions-bug-or-greyed-out/6383>\
**Category:** Flow Production Tracking\
**Created:** [January 22, 2020, 2:15pm UTC](https://community.shotgridsoftware.com/t/permissions-bug-or-greyed-out/6383 "2020-01-22T14:15:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![benwall](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/benwall/32/1386_2.png) [@benwall](https://community.shotgridsoftware.com/u/benwall)\
**Post date:** [January 22, 2020, 2:15pm UTC](https://community.shotgridsoftware.com/t/permissions-bug-or-greyed-out/6383/1 "2020-01-22T14:15:39Z")

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Hi there,  
I’m trying to set some permissions for Managers on my SG Website, but some permissions can’t be changed.

♦ PROBLEM 1:  
When changing some permissions in Field Configuration, the changes are not saved.  
In this config window, if switching “Manager” to on, then clicking “Update Fileds” and waiting for the website to update, then checking the field config again, my modifications are not saved:

 ![](https://global.discourse-cdn.com/shotgunsoftware/original/2X/c/c61756748ef80064fa66e9c9c981c2a44f708d43.gif)

♦ PROBLEM 2:

On my setup, **Admin** are dev and TD which administer the whole SG Pipeline, while **Managers** are supervidors or producers which need special permissions on the website bu should not have access to Admin privileges.

I want to let Managers set the Field **Department** on **People** Entity:

• In **Site Preference** , Managers can edit Department:

 ![image](https://global.discourse-cdn.com/shotgunsoftware/original/2X/9/95157658e5b540696b5e835ab7ff88cc02c3d398.png)

• In **People Permissions** , Managers can edit some stuff on People’s Fields :

 ![image](https://global.discourse-cdn.com/shotgunsoftware/original/2X/7/7f37e8c02ebff999c2b78b4123486ad1bc96f99e.png)

• In the **Configure Field** dialog box, Managers I dont have anymore options:

 ![image](https://global.discourse-cdn.com/shotgunsoftware/original/2X/c/c084083d3a5a83394e4df4714a3864272b16ea2b.png)

How can I add more permissions to the Managers?

Thanks

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**Author:** ![johnny.duguid](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/johnny.duguid/32/4_2.png) [@johnny.duguid](https://community.shotgridsoftware.com/u/johnny.duguid)\
**Post date:** [January 23, 2020, 9:41pm UTC](https://community.shotgridsoftware.com/t/permissions-bug-or-greyed-out/6383/4 "2020-01-23T21:41:12Z")

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Hey @benwall—thanks for the question and expertly crafted post! Excellent use of gifs and images.

Permissions can be tricky and sometime require our support team to do some additional investigation. This is one of those cases.

I’ve gone ahead and created a ticket over on our support site with the above details for you. The team will look into it and follow up shortly. 🙂

Thanks!

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<div class="post-metadata">

**Author:** ![johnny.duguid](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/johnny.duguid/32/4_2.png) [@johnny.duguid](https://community.shotgridsoftware.com/u/johnny.duguid)\
**Post date:** [January 23, 2020, 9:44pm UTC](https://community.shotgridsoftware.com/t/permissions-bug-or-greyed-out/6383/5 "2020-01-23T21:44:18Z")

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