# No webhook event was triggered when the image field changed

**URL:** <https://community.shotgridsoftware.com/t/no-webhook-event-was-triggered-when-the-image-field-changed/20663>\
**Category:** Webhooks\
**Tags:** fields\
**Created:** [February 19, 2026, 11:12pm UTC](https://community.shotgridsoftware.com/t/no-webhook-event-was-triggered-when-the-image-field-changed/20663 "2026-02-19T23:12:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jasperwei](https://avatars.discourse-cdn.com/v4/letter/j/73ab20/32.png) [@jasperwei](https://community.shotgridsoftware.com/u/jasperwei)\
**Post date:** [February 19, 2026, 11:12pm UTC](https://community.shotgridsoftware.com/t/no-webhook-event-was-triggered-when-the-image-field-changed/20663/1 "2026-02-19T23:12:42Z")

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![image](https://global.discourse-cdn.com/shotgunsoftware/original/2X/5/58e09e5a6b0191893a911b38c7f4b5d250f6bd29.png)

 ![image](https://global.discourse-cdn.com/shotgunsoftware/original/2X/7/7575e3ed0d28fcd028b04b50f48b0c99ac361fe5.jpeg)

I created a webhook to listen for changes to the asset’s image field. This webhook is triggered during normal upload operations.

However, when creating a version under the asset and uploading a video, the content displayed on the page changes, but the webhook is not triggered.

Using `/api/v1.1/entity/asset/1242/image` returns an image URL, displaying content related to the video in the version.

However, using `/api/v1.1/entity/asset/1242/image?alt=original` retrieves the image uploaded to this asset on the web page.

My goal is to synchronize the asset’s image on another platform, but the above situation is causing me confusion. My understanding is that since creating a version affects the asset’s image display, a webhook should be triggered, and `/api/v1.1/entity/asset/1242/image?alt=original` should also retrieve the corresponding thumbnail.

Is my usage incorrect? I hope you can provide a solution.

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<div class="post-metadata">

**Author:** ![Ricardo\_Musch](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/ricardo_musch/32/405_2.png) [@Ricardo\_Musch](https://community.shotgridsoftware.com/u/Ricardo_Musch)\
**Post date:** [February 20, 2026, 1:52am UTC](https://community.shotgridsoftware.com/t/no-webhook-event-was-triggered-when-the-image-field-changed/20663/2 "2026-02-20T01:52:58Z")

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Hi,

as your screenshot also shows, the image field on the Asset is configured as a query field which shows the first available version’s thumbnail.

You can change this by going to the asset page, right click the thumbnail field and configure it to use a static image for the asset.

However if you want this to actually trigger when the asset version updates then you are looking for a version create/update trigger instead.