# Launching RV from Shotgun results in blank RV **URL:** \ **Category:** Flow Production Tracking\ **Created:** [July 15, 2019, 6:57pm UTC](https://community.shotgridsoftware.com/t/launching-rv-from-shotgun-results-in-blank-rv/97 "2019-07-15T18:57:03Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![alexaz](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/alexaz/32/82_2.png) [@alexaz](https://community.shotgridsoftware.com/u/alexaz)\ **Post date:** [July 15, 2019, 6:57pm UTC](https://community.shotgridsoftware.com/t/launching-rv-from-shotgun-results-in-blank-rv/97/1 "2019-07-15T18:57:03Z")
When I launch RV from Shotgun -\> Play in RV, RV session opens up blank, without an error in **Window -\> Console.** What’s going on? ---
**Author:** ![alexaz](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/alexaz/32/82_2.png) [@alexaz](https://community.shotgridsoftware.com/u/alexaz)\ **Post date:** [July 15, 2019, 7:03pm UTC](https://community.shotgridsoftware.com/t/launching-rv-from-shotgun-results-in-blank-rv/97/2 "2019-07-15T19:03:57Z")
This seems related to a change we’ve made in RV 7.3.0. From RV 7.3.0+, the default Shotgun integration is Screening Room. Unfortunately, there are 2 places to enable/disable screening room: Shotgun site preferences AND RV plugins. The unfortunate part about it is that Screening Room and SG Review communicate with Shotgun differently, and when there’s a mismatch of packages, you won’t be able to play back media from Shotgun. Here’s an article on how you can fix it: > **[Shotgun Integrations in RV 7.3.0](https://support.shotgunsoftware.com/hc/en-us/articles/360013250713-Shotgun-Integrations-in-RV-7-3-0)** > > As of RV 7.3.0, the default Shotgun integration package is Screening Room for RV. > When you upgrade to RV 7.3.0 it is likely that the Shotgun Review package in RV will be disabled, and in its place,...