# Integrating Maya 2020

**URL:** <https://community.shotgridsoftware.com/t/integrating-maya-2020/9957>\
**Category:** Pipeline Integrations\
**Created:** [September 8, 2020, 4:06pm UTC](https://community.shotgridsoftware.com/t/integrating-maya-2020/9957 "2020-09-08T16:06:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![aitrdae](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@aitrdae](https://community.shotgridsoftware.com/u/aitrdae)\
**Post date:** [September 8, 2020, 4:06pm UTC](https://community.shotgridsoftware.com/t/integrating-maya-2020/9957/1 "2020-09-08T16:06:55Z")

</div>

Hello,

I am working on integrating Maya 2020.2 to our pipeline. In Shotgun: File Open, when opening any previously created shot or asset, I am getting the error:

Failed to create folders:  
Parameter entity\_ids’ type is ‘long’, accepted types are list, tuple and int.

I am using the most recent tk-maya engine v0.10.1, tk-multi-workfiles2 engine v0.12.3, and tk-shotgun-folders v0.2.0.

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**Author:** ![Ben\_xzj](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/ben_xzj/32/289_2.png) [@Ben\_xzj](https://community.shotgridsoftware.com/u/Ben_xzj)\
**Post date:** [September 9, 2020, 2:53am UTC](https://community.shotgridsoftware.com/t/integrating-maya-2020/9957/2 "2020-09-09T02:53:55Z")

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Hi @aitrdae,

Thanks for writing in and sorry you are seeing the issue.

Could you please [toggle debug model](https://developer.shotgunsoftware.com/143e0a94/) on SG desktop and replicate the issue again so that we could get a full log file? And please write to [support@shotgunsoftware.com](mailto:support@shotgunsoftware.com) with a link back to the thread here, as well as all the details and the log files. ([Here is where are my log files](https://developer.shotgunsoftware.com/38c5c024/).)

We will dig into it in the 1:1 thread and then report back for anyone who follows up in this thread.

Ben

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<div class="post-metadata">

**Author:** ![aitrdae](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@aitrdae](https://community.shotgridsoftware.com/u/aitrdae)\
**Post date:** [September 9, 2020, 3:52am UTC](https://community.shotgridsoftware.com/t/integrating-maya-2020/9957/3 "2020-09-09T03:52:17Z")

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Hi @Ben_xzj,

Thank you.

I have opened a SG support ticket #115342 and attached log file there.

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<div class="post-metadata">

**Author:** ![Ben\_xzj](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/ben_xzj/32/289_2.png) [@Ben\_xzj](https://community.shotgridsoftware.com/u/Ben_xzj)\
**Post date:** [September 11, 2020, 2:40am UTC](https://community.shotgridsoftware.com/t/integrating-maya-2020/9957/4 "2020-09-11T02:40:50Z")

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For anyone who follows up this thread, the issue has been fixed long before in our later release. When you see the same error below, try to update Shotgun desktop as well as `tk-frameworks` and see if the issue remains.

```auto
Failed to create folders:
Parameter entity_ids’ type is ‘long’, accepted types are list, tuple and int.

```

Cheers,  
Ben