# Important Security Notice Regarding Multi-Factor Authentication

**URL:** <https://community.shotgridsoftware.com/t/important-security-notice-regarding-multi-factor-authentication/19168>\
**Category:** Trusted Solutions\
**Tags:** 2fa, login, security\
**Created:** [August 21, 2024, 6:53pm UTC](https://community.shotgridsoftware.com/t/important-security-notice-regarding-multi-factor-authentication/19168 "2024-08-21T18:53:09Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Guillaume](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/guillaume/32/5108_2.png) [@Guillaume](https://community.shotgridsoftware.com/u/Guillaume)\
**Post date:** [August 21, 2024, 6:53pm UTC](https://community.shotgridsoftware.com/t/important-security-notice-regarding-multi-factor-authentication/19168/1 "2024-08-21T18:53:09Z")

</div>

**NOTE: This notice is not related to any security incident Autodesk has experienced, but we are providing this information as a courtesy to you as an Autodesk customer.**

Autodesk has noticed a recent increase in threat actors targeting media and entertainment organizations, where these suspected threat actors are taking advantage of compromised credentials from public data leaks to attempt access to unsecured user accounts.

We are committed to privacy and security and helping our customers protect their design & make data; therefore, as a precaution, we strongly recommend you take the following steps to better secure your Autodesk account:

- Enable Two-Factor Authentication (2FA): If you haven’t already, for an additional layer of security, we recommend using an authenticator application, such as Microsoft Authenticator. [Learn how to enable 2FA here](https://www.autodesk.com/support/account/manage/use/security).

- Use Strong, Unique Passwords: Ensure your password is at least 12 characters long, incorporating a mix of letters, numbers, and special characters. Avoid using easily guessable information, such as names or birthdays.

- Avoid Reuse: Do not use the same password across multiple sites or accounts to minimize risk in case of a breach.

- Utilize a Password Manager: Use a reputable password manager to securely store and generate strong, unique passwords for all your accounts, reducing the need to remember each one individually.

- Rotate FPTR API keys: Rotating your API keys on a regular basis reduces the window of opportunity in which a key can be abused should a threat actor get hold of it.

Please see this [Knowledge Center Service](https://www.autodesk.com/support/technical/article/How-to-secure-your-Autodesk-account) article to learn more about account security controls and best practices.

If you have any questions or need further assistance, please [contact Autodesk Support.](https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-create-a-ShotGrid-support-case.html)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/shotgunsoftware/original/2X/e/e9c7b2033d3dc2d7fadac71d426d1c572f175e27.png) [@system](https://community.shotgridsoftware.com/u/system)\
**Post date:** [October 23, 2024, 12:00pm UTC](https://community.shotgridsoftware.com/t/important-security-notice-regarding-multi-factor-authentication/19168/2 "2024-10-23T12:00:26Z")

</div>

Automatically bumped on October 23, 2024, 12:00pm UTC