# Hiero workfiles2 freezing

**URL:** <https://community.shotgridsoftware.com/t/hiero-workfiles2-freezing/15217>\
**Category:** Pipeline Integrations\
**Created:** [April 21, 2022, 3:41pm UTC](https://community.shotgridsoftware.com/t/hiero-workfiles2-freezing/15217 "2022-04-21T15:41:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Patrick](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/patrick/32/4767_2.png) [@Patrick](https://community.shotgridsoftware.com/u/Patrick)\
**Post date:** [April 21, 2022, 3:41pm UTC](https://community.shotgridsoftware.com/t/hiero-workfiles2-freezing/15217/1 "2022-04-21T15:41:24Z")

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I’ve got an odd issue with Hiero.  
I’m using the latest pipeline config release, and have tested with both 12.2v3 and 13.1v3. I’m testing on windows 10.  
If I open Hiero, and then select the empty scene and SG save-as. If I attempt to edit the filename, workfiles2 freezes.  
I’ve tested with the projects root on the file-share and on a local drive. The same issue.  
Can anyone recreate this error? Nothing is being saved to any logs when the issue occurs, I just get a freeze immediately after the filter\_work\_files hook is fired.

Is this normal for a default config?  
It feels like workfiles2 doesn’t like being in a project context without an context.entity.

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**Author:** ![Patrick](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/patrick/32/4767_2.png) [@Patrick](https://community.shotgridsoftware.com/u/Patrick)\
**Post date:** [April 21, 2022, 4:12pm UTC](https://community.shotgridsoftware.com/t/hiero-workfiles2-freezing/15217/2 "2022-04-21T16:12:24Z")

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Aha! I knew this felt familiar.  
It turns out that enabling debug logging in SG crashes workfiles2 in hiero. 😮‍💨  
I assume it’s a non threadsafe thing going on.  
I’m pretty sure I logged this as a bug a few years ago. I’ll need to check my old support site tickets.

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**Author:** ![Ricardo\_Musch](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/ricardo_musch/32/405_2.png) [@Ricardo\_Musch](https://community.shotgridsoftware.com/u/Ricardo_Musch)\
**Post date:** [April 21, 2022, 5:04pm UTC](https://community.shotgridsoftware.com/t/hiero-workfiles2-freezing/15217/3 "2022-04-21T17:04:33Z")

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Are you sure you are using the latest tk-nuke?

I think that logging bug was fixed sometime ago.

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<div class="post-metadata">

**Author:** ![Patrick](https://sea1.discourse-cdn.com/shotgunsoftware/user_avatar/community.shotgridsoftware.com/patrick/32/4767_2.png) [@Patrick](https://community.shotgridsoftware.com/u/Patrick)\
**Post date:** [May 4, 2022, 3:59pm UTC](https://community.shotgridsoftware.com/t/hiero-workfiles2-freezing/15217/4 "2022-05-04T15:59:21Z")

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Hey Ricardo,  
Yea definitely latest tk-nuke.